Important Notices

TICKETS

  • Tickets can be purchased online at passo.com.tr and the Passo Mobil app by creating an account or from İKSV main box office every day except Sundays between 10.00 and 18.00. You can attend the screenings with PDF tickets sent to you by e-mail and also stored under ‘my tickets’ section of your profile page at the Passo website. Entry will not be allowed in case of a missing ticket.
  • Per screening, Black, White and Red Tulip Card members can purchase two (2), Red Tulip Card (Single) members can purchase one (1) ticket with membership discount.
  • A maximum of 10 tickets can be purchased per screening per person.
  • We kindly ask the students and guests over the age of 65 with low fare tickets to have valid documentation (ID, student ID etc.) with them. An additional ticket by the amount of the difference between the low fare and full fare will have to be purchased in case of a missing documentation.

IMPORTANT NOTICES

Ticket holders for the screenings of the 43rd Istanbul Film Festival are assumed to have accepted their liability to follow the rules below.

  • Seats at Sinematek and Beyoğlu Cinema are not numbered.
  • As per legal regulations, all our screenings are restricted to persons over 18 years of age, unless stated otherwise. Some guests may be asked to produce their ID for age verification.
  • The cinema halls will be ready for entrance 20 minutes before the screenings begin. Coordinated, gradual entries will prevent crowding.
  • Latecomers will not be allowed entry. In order to avoid any discontent at the entrances, we kindly request our guests to take the utmost effort to be on time.
  • There will be no breaks during the screenings.
  • Due to security at entrances, please make sure not to carry anything larger than a handbag. Please note that luggage and large backpacks will not be accepted in the halls, and cloakrooms will be out of service.
  • All cinema halls have a 100% fresh air circulation. Ventilation systems will be working during the screenings.
  • Food and beverages except water are not allowed in the halls. Consuming alcohol or alcoholic drinks and tobacco products, including electronic cigarettes, is prohibited.
  • Every effort will be made to keep to the scheduled programme, but it is subject to change. Tickets are not refundable unless the programme is changed.
  • Any visual or audio recording, using handy-cam, camera, mobile phone or any other type of recording device during the screening is not allowed. Recording devices will not be allowed in the halls.
  • Technical setbacks may arise in the electronic subtitle system. The screenings may have to continue without subtitles in case of major errors.
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